机读格式显示(MARC)

• 000 01699cam a2200385 i 4500

• 001 0000842670

• 005 20250922222300.0

• 008 240109t20242024nyua b 001 0 eng d

• 020 __ |a 9781032445441 |q (paperback)

• 020 __ |a 1032445440 |q (paperback)

• 020 __ |a 9781032445458 |q (hardback)

• 020 __ |a 1032445459 |q (hardback)

• 020 __ |z 9781000959277 |q (ePub ebook)

• 020 __ |z 9781000959260 |q (PDF ebook)

• 040 __ |a AU@ |b eng |e rda |e rda |c AU@ |d OCLCO |d UKMGB |d BDX |d YDX |d CDX |d CSA |d OCLCF

• 050 _4 |a JF1351 |b .M24 2024

• 050 _4 |a JF1351 |b .M34 2024

• 082 04 |a 351 |2 23

• 090 __ |a D523/X6

• 093 __ |a D523 |2 5

• 100 1_ |a McGovern, Kate, |e author.

• 245 12 |a A public sector journey to operational excellence : |b applying lean principles to public policy / |c Kate McGovern, MPA, PhD.

• 260 __ |a New York, NY : |b Routledge, |c 2024.

• 300 __ |a xv, 240 pages : |b illustrations ; |c 26 cm

• 336 __ |a text |b txt |2 rdacontent

• 337 __ |a unmediated |b n |2 rdamedia

• 338 __ |a volume |b nc |2 rdacarrier

• 500 __ |a "A Productivity Press Book"-- Cover.

• 504 __ |a Includes bibliographical references and index.

• 520 __ |a "Lean management can lead to operational excellence, but toward what end? This book examines the power of linking Lean government operations with purposeful public policy. When Lean process improvement principles and techniques entered the public sector after decades of proven effectiveness in private industry, they brought the same transformative potential." -- back cover.

• 650 _0 |a Public administration.

• 650 _0 |a Civil service.

• 650 _0 |a Organizational effectiveness.

• 650 _0 |a Organizational change.

• 650 _0 |a Bureaucracy.