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- 000 03257cam a2200421 i 4500
- 008 210212s2021 nyuab 001 0 eng d
- 016 7_ |a 020180097 |2 Uk
- 020 __ |a 9780367672386 |q hardcover
- 020 __ |a 0367672383 |q hardcover
- 020 __ |a 0367672367 |q paperback
- 020 __ |a 9780367672362 |q paperback
- 020 __ |z 9781000416633 |q electronic publication
- 020 __ |z 9781000416626 |q electronic book
- 020 __ |z 9781003130390 |q electronic book
- 040 __ |a YDX |b eng |e rda |c YDX |d UKMGB |d OCLCO |d OCLCF |d TEU
- 050 _4 |a T58.8 |b .N66 2021
- 100 1_ |a Nomura, Sadao, |e author.
- 245 14 |a The toyota way of dantotsu radical quality improvement / |c Sadao Nomura ; introduction by John Shook and Toshiko Narusawa.
- 260 __ |a New York, NY : |b Routledge : |b Lean Global Network, |c 2021.
- 300 __ |a x, 275 pages : |b illustrations, map ; |c 21 cm
- 336 __ |a text |2 rdacontent
- 337 __ |a unmediated |2 rdamedia
- 338 __ |a volume |2 rdacarrier
- 500 __ |a Includes index.
- 500 __ |a "A Productivity Press Book"
- 520 __ |a In this book, author Sadao Nomura taps into his decades of experience leading and advising Toyota operations in a wide variety of operations to tell the story of radical improvement at Toyota Logistics & Forklift (TL&F). This book tells in great detail what the author did with TL&F, how they did it, and the dramatic results that ensued. TL&F has long been a global leader in its industry. TL&F is part of Toyota Industries Corporation, which was founded by Toyota Group founder Sakichi Toyoda almost 100 years ago. Sakichi Toyoda is legendary in the Lean community as the originator of the all-important "JIDOKA" pillar of TPS, which ensures 1) built-in quality and 2) respect for people through ensuring that technology works for people rather than the other way around. Although TL&F seemed to be performing well, insiders knew that, as the founding company of the Toyota group, it needed to do better, especially in the quality performance of its global subsidiary operations. But improvement would not be easy in a company that already prided itself in its history as an exemplar in providing highest quality products and services. In 2006, TL&F requested assistance from Sadao Nomura. The initial request was for Mr. Nomura to support quality improvement in three global operations that had become part of TL&F through acquisition: US, Sweden, and France. Improvement was expected at these affiliates, but the dramatic nature of the improvement was not. Further, the improvement activities were so powerful that they were also instituted at the parent operations in Japan. Over a period of almost ten years, the company with the name most associated with product quality experienced quality improvement unparalleled in its history. "Dantotsu" means "extreme," "radical," or "unparalleled."
- 610 20 |a Toyota Jidosha Kabushiki Kaisha.
- 610 20 |a Toyota Material Handling Group.
- 650 _0 |a Lean manufacturing.
- 650 _0 |a Industrial efficiency.
- 700 1_ |a Shook, John, |e writer of foreword.
- 700 1_ |a Narusawa, Toshiko, |e writer of foreword.