机读格式显示(MARC)

• 000 01153cam a2200385 i 4500

• 001 0000837526

• 005 20250908185700.0

• 008 170321s2016 txu 000 1 eng d

• 020 __ |a 9781634623315 |q paperback

• 020 __ |a 9781634623322 (Kindle)

• 020 __ |a 9781634623339 (ePub)

• 020 __ |a 9781634623315 |q paperback

• 020 __ |a 9781634623322 (Kindle)

• 020 __ |a 9781634623339 (ePub)

• 040 __ |a CNPIEC |c CNPIEC

• 090 __ |a F713.55/X3

• 093 __ |a F713.55 |2 5

• 100 1_ |a Inmon, William H.

• 245 10 |a Hearing the voice of the customer

• 260 __ |a Basking Ridge, NJ : Technics Publications : |c 2018

• 300 __ |a 1 online resource (1 volume) : illustrations |c 24cm

• 336 __ |a text |b txt |2 rdacontent

• 337 __ |a unmediated |b n |2 rdamedia

• 338 __ |a volume |b nc |2 rdacarrier

• 650 _0 |a Customer relations

• 650 _0 |a Management.

• 650 _0 |a Business communication.

• 650 _0 |a Customer relations

• 650 _0 |a Management

• 650 _0 |a Data processing.

• 650 _0 |a Customer relations

• 650 _0 |a Management

• 650 _0 |a Data processing.

• 650 _0 |a Customer relations

• 650 _0 |a Business communication.