机读格式显示(MARC)

• 000 00791cam a2200253 a 4500

• 001 0000838402

• 005 20251107144700.0

• 008 100708t20112010flua b 001 0 eng

• 010 __ |a 2010025874

• 020 __ |a 9781420089394 (alk. paper)

• 040 __ |a DLC |c DLC

• 050 00 |a HD30.2 |b .S5646 2011

• 082 00 |a 004.068 |2 22

• 090 __ |a F270.7/X3

• 093 __ |a F270.7 |2 5

• 094 __ |a 29.185 |2 3

• 099 __ |a CAL 022011064264

• 100 1_ |a Shuja, Ahmad K.

• 245 10 |a ITIL : |b service management implementation and operation / |c Ahmad K. Shuja.

• 260 __ |a Boca Raton : |b Taylor & Francis, |c 2011.

• 300 __ |a xxxvii, 515 p. : |b ill. ; |c 27 cm.

• 504 __ |a Includes bibliographical references and index.

• 650 _0 |a Information technology |x Management.

• 650 _0 |a Support services (Management)