机读格式显示(MARC)

• 000 02457cam a2200601 i 4500

• 001 0000837896

• 003 OCoLC

• 005 20250908162100.0

• 008 061206s2007 enka b 001 0 eng

• 020 __ |a 9781846191763 |q (paperback)

• 020 __ |a 1846191769 |q (paperback)

• 035 __ |a (OCoLC)77797371

• 040 __ |a NLM |b eng |c NLM |d UKM |d BAKER |d BTCTA |d BWKUK |d YDXCP |d IXA |d BWK |d NLGGC |d VRC |d UKWOH |d OCLCF |d P4A |d OCLCQ |d OCLCO |d MM9 |d UKMGB |d DCT |d OCLCO |d OCL |d OCLCO |d OCLCL |d OCLCA |d OCLCQ |d OCLCO |d OCLCL

• 042 __ |a ukblcatcopy |a nlmcopyc

• 050 _4 |a RA394.9 |b .B38 2007

• 060 00 |a 2007 I-180

• 060 10 |a W 84.1 |b B328b 2007

• 080 __ |a 362.106 8 |b BAT

• 082 04 |a 362.1068 |2 22

• 090 __ |a R19/X3

• 093 __ |a R19 |2 5

• 100 1_ |a Bate, Paul.

• 245 10 |a Bringing user experience to healthcare improvement : |b the concepts, methods and practices of experience-based design / |c Paul Bate and Glenn Robert ; foreword by Lynne Maher.

• 260 __ |a Oxford ; |a New York : |b Radcliffe Pub., |c 2007.

• 300 __ |a xi, 207 pages : |b illustrations ; |c 25 cm

• 336 __ |a text |b txt |2 rdacontent

• 337 __ |a unmediated |b n |2 rdamedia

• 338 __ |a volume |b nc |2 rdacarrier

• 504 __ |a Includes bibliographical references and index.

• 520 8_ |a Offering recommendations for the future and discussion points, this book explores the underlying concepts, methods and practices for experience-based design, applying a user-focused approach to healthcare systems.

• 650 _0 |a Health services administration.

• 650 _0 |a Health planning.

• 650 _0 |a Patient satisfaction.

• 650 12 |a Delivery of Health Care |x organization & administration

• 650 22 |a Delivery of Health Care |x methods.

• 650 22 |a Health Care Reform |x organization & administration

• 650 22 |a Health Care Reform |x methods

• 650 22 |a Patient Satisfaction

• 650 _2 |a Patient Care Management

• 650 _2 |a Health Services Administration

• 650 _2 |a Patient Care Management |x methods

• 650 _2 |a Health Planning

• 650 _6 |a Services de sante |x Administration.

• 650 _6 |a Sante publique |x Planification.

• 650 _6 |a Patients |x Satisfaction.

• 650 _7 |a Patient satisfaction |2 fast

• 650 _7 |a Health planning |2 fast

• 650 _7 |a Health services administration |2 fast

• 650 17 |a Gezondheidszorg. |2 gtt

• 650 17 |a Hervormingen. |2 gtt

• 650 17 |a Gebruikersonderzoek. |2 gtt

• 650 17 |a Tevredenheid. |2 gtt

• 700 1_ |a Robert, Glenn, |d 1969-