机读格式显示(MARC)

• 000 00840cam a2200265 a 4500

• 001 0000836239

• 005 20251108135900.0

• 008 121109s2013 njua b 000 0 eng

• 010 __ |a 2012042066

• 020 __ |a 9781118456538 (cloth : alk. paper)

• 020 __ |a 111845653X (cloth : alk. paper)

• 040 __ |a DLC |c DLC |d DLC

• 050 00 |a HF5415.5 |b .S6218 2013

• 082 00 |a 658.4/06 |2 23

• 090 __ |a F713.55/X2

• 093 __ |a F713.55 |2 5

• 100 1_ |a Solis, Brian.

• 245 10 |a What's the future of business? : |b changing the way businesses create experiences / |c Brian Solis.

• 260 __ |a Hoboken, N.J. : |b Wiley, |c 2013.

• 300 __ |a 218 p. : |b col. ill. ; |c 21 cm.

• 504 __ |a Includes bibliographical references (p. 215-218).

• 650 _0 |a Customer relations.

• 650 _0 |a Customer services.

• 650 _0 |a Social media.

• 650 _0 |a Consumers.