MARC状态：订购 文献类型：西文图书 浏览次数：5
- 题名/责任者:
- The improvement guide : a practical approach to enhancing organizational performance / Gerald Langley ... [et al.].
- 版本说明:
- 2nd editon.
- 出版发行项:
- San Francisco : Jossey-Bass, c2009.
- ISBN:
- 9780470192412 (cloth)
- 载体形态项:
- xxi, 490 p. : ill. ; 25 cm.
- 附加个人名称:
- Langley, Gerald J., 1950-
- 论题主题:
- Organizational change.
- 论题主题:
- Quality control.
- 中图法分类号:
- C936
- 书目附注:
- Includes bibliographical references (p. 465-477) and index.
- 内容附注:
- Changes that result in improvement -- Skills to support improvement -- Improvement case studies -- The science of improvement -- Using the model for improvement -- Developing a change -- Testing a change -- Implementing a change -- Spreading improvements -- Integrating methods for the improvement of value -- Improving large or complex systems -- Case studies of improvement efforts -- Making the improvement of value a business strategy -- Developing improvement capability.
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